• HOW DO I PLACE AN ORDER ON ALWAYSWHISKERED.COM?
  Ordering on alwayswhiskered.com is easy and safe. Once you have found the item you would like to purchase, click on the "ADD TO CART" button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order.

• WHEN WILL MY ORDER SHIP ?
  Orders are usually processed and shipped within 2-5 days of purchase. During holidays the processing time may take up to 10 days. You will receive an email with your tracking information as soon as it's available.

• IS IT SAFE TO ORDER ON ALWAYSWHISKERED.COM?
  Yes, it is safe to order on alwayswhiskered.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

• I ORDERED MULTIPLE ITEMS, WHY DID I RECEIVED ONLY ONE?
  We ship your items from various international warehouses in order to get them to you as fast as possible. This means orders containing multiple items may be shipped separately. So please don't panic if you don't receive all of your items at once, they are on their way.

• CAN I CHANGE MY ORDER?
  Please note that we are only able to make changes to your order if it hasn't been fulfilled yet. Please send us an email to admin@alwayswhiskered.com within 24 hours of placing your order if you want to change anything.

• HOW CAN I CHECK ON AN ORDER I PLACED ON ALWAYSWHISKERED.COM?
  After you received your tracking code you can check on the status of an order or verify shipment thru this link.